VIP Golf Cancellation Policy
Cancellations with VIP Golf must be made no later than 5:00 pm one day prior to the booking in question.
For example – To cancel a Thursday reservation you must cancel online or call VIP Golf by 5:00pm Wednesday afternoon.
Please be aware that cancelling a reservation must be handled in the same way as booking one, both VIP Golf and the course must be contacted. The golf course’s cancellation policy on tee times may differ from that of VIP Golf, please make note of any golf course’s cancellation policy when booking your tee time with the course.
Cancellations with VIP Golf are not accepted via email or text message, they must be called in or cancelled online.
WEATHER RELATED CANCELLATIONS
VIP Golf accepts cancellations for weather conditions based on the golf course in question. Cancellations will be accepted if the golf course is accepting them. If the golf course in question is not accepting cancellations due to weather at the time requested, the VIP green fee will be charged to the member’s account.
All and any weather related cancellations must be made BEFORE YOU TEE OFF. Once you have teed off your first hole, the entire round is considered to have been played and the member’s account will be charged for the VIP green fee.
If the golf course is closed due to weather or for any reason you will not be billed. To avoid any accidental charges, please call, email or text us if the course is closed as we may not be aware of the closure.
LATE CANCELLATION FEE
Late cancellation fees start at 50% of the preferred green fee in question, unless they are confirmed weather related scenarios.
VIP Golf does not issue rain checks. Once you tee off the round is considered played. NO EXCEPTIONS. This includes any stoppage of play after you have teed off and includes any sort of delay’s or closures due to weather related or other scenarios such as lightning, snow, wind, hail, sleet, standing water, slow play, bugs etc. In such cases you may check with the golf course, as some may offer a rain check, however, they are not bound by VIP Golf Inc. or any other entity to do so. This policy is strictly enforced and is the members responsibility to know, you are in sense purchasing a sale priced item with a no refund policy.
If you make a tee time with a golf course and fail to show up without prior notification you may be charged for a regular rate green fee from that golf course as well as a preferred rate green fee from VIP Golf. In this case you are holding a “slot” with VIP Golf that could be sold to another member and you would be occupying a tee time at the golf course which may be sold by them to other patrons.
PREFERRED GREEN FEE SPECIAL PROMOTIONAL OFFERS
From time to time VIP Golf will offer special promotional rates at specific golf courses for specific times. These promotional rates do not qualify for any weather related cancellations, if the course is open the promotional rate will be charged to the members account once it has been booked. Rain or Shine.
For more detailed information on our cancellation policies please visit our Terms & Conditions.